The Messenger Chronicles: Managing Stress and Time


This course is provided by the New York New Jersey Public Health Training Center and will require a secondary registration.

Upon completion, please go to the Transcript page in the My Workspace menu, and select Mark Complete from the drop down action menu, then click GO. That will enable a certificate of completion.

Description: The "Messenger Chronicles” online training series presents ideas for communication in difficult situations. The latest module, "Managing Stress and Time," helps learners to recognize the symptoms of stress and the factors that may increase their susceptibility to stress. Strategies to manage stress are offered in the scenario-based training. Learners are also given a framework for managing and prioritizing tasks to help minimize "stress-causing" situations. Job aids like the "Project Startup Tool" and the "Urgent/Important Matrix" are provided for learners' use.

Like the other modules in "The Messenger Chronicles," "Managing Stress and Time" features strategies and frameworks used in real-world situations that learners can apply to their own environments. Open-ended and multiple-choice questions give learners the opportunity to reflect on the course content and compare their thoughts to expert recommendations.

Learning Objectives:
• List four symptoms of stress.
• Describe two ways people react to stress.
• List some factors that affect a person’s vulnerability to stress.
• List and describe four ways to manage stress.
• Explain the "myth of multi-tasking."
• Describe how the “Urgent/Important” matrix can be applied to your work.
• List two reasons why a person may procrastinate.

Target Audience: Not specified

Competencies Addressed:
FEMA/CDC Bioterrorism Competency Model
• 461.02d DEMONSTRATE the correct use of all communication equipment used for emergency communication.

Community Health Center Core Competency Model
• CHCM-C06 Provide feedback to communicate expectations to peers, management and customers.

Council on Linkages between Academia and Public Health Practice
• 3A2. Communicate proficiently
• 3A4. Convey public health information

Course Duration (Hours): 1