Practicing Cross-Cultural Communication: Flood


Course Overview


Course Quality Rating



Course Description

This course is provided by Empire State Public Health Training Center and will require a secondary login and/or registration.


"Communicate to Make a Difference: Practicing Cross-Cultural Communication" is a collection of case studies that examine the practical application of the "Ten Strategies for Effective Cross-Cultural Communication," as described in the "Exploring Cross-Cultural Communication" training. "Flood" follows the development of a regional flood evacuation plan that includes a very large migrant worker community.


Click the LAUNCH button below to start or be taken to the course.


Target Audience

This course is designed for public health professionals including nurses, physicians, health educators.


Learning Objectives

Having completed this course, the learner will be able to:

  1. Employ active listening skills.

  2. Respect cultural differences.

  3. Avoid stereotyping.

  4. Be flexible in choosing communication strategies.

  5. Distinguish cultural perspectives.


Council of Linkages Core Competencies for Public Health Professionals (COL)/COL Tier(s)

  1. Competencies XX.B (Tier 2)


Professional/Disciplinary Competencies

None listed



Online/ Self-study


Credit /CEU

None available



1 hr.



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Course Publication Date

June 2010