Performance Management


Course Overview


Course Quality Rating

Course Description
Performance Measurement is one part of the Performance Management Series and provides a basic overview of Capacity, Process and Outcome Measures in developing an effective performance measurement process.

This course is provided by Empire State Public Health Training Center and will require a secondary login and/or registration. Click the LAUNCH button below to start or be taken to the course.

Target Audience
Managers seeking training in measuring performance skills.

Learning Objectives
Upon completion of this course, the learner will be able to:

  1. Define Capacity, Process and Outcome Measures.
  2. Identify characteristics of a good performance measure.
  3. Identify the role measures play toward achieving a larger public health standard.

Council of Linkages Core Competencies for Public Health Professionals (COL)/COL Tier(s)
None listed

Professional/Disciplinary Competencies
None listed

Online/ Self-study

Credit /CEU
0.1 General CEU

1 hr.

None listed

Course Publication Date
May 2013