Mastering the Roles of Supervision


Course Overview

Course Quality Rating

Course Description
This course introduces the concept of the Competing Values Framework, describes the often competing roles associated with being an effective supervisor, explains the levels of mastery of a skill, and provides strategies for assessing and monitoring your progress through the levels of supervisory mastery.

The training consists of two modules. The first module introduces the Competing Values Framework and the associated supervisor roles. Each role is explained briefly, through simulated conversations with "real" supervisors. The second module asks and answers the question, "What is mastery?" A number of self-assessment tools and interactive elements help to chart the course to become the best supervisor possible!

This course is provided by Empire State Public Health Training Center and will require a secondary login and/or registration. Click the LAUNCH button below to start or be taken to the course.

Target Audience
Public health professionals including nurses, physicians, health educators.

Learning Objectives
Upon completion of this course, the learner will be able to:

  1. Describe the competing values framework.
  2. Identify the eight potentially conflicting roles played by supervisors.
  3. Prioritize roles most appropriate for a supervisor to employ given a situational challenge.
  4. Describe the five steps to mastery.
  5. Assess personal challenges, identify areas for further development and develop a plan for change.
  6. Describe the importance of self knowledge and assessment in understanding the impact of one's behavior on others.

Council of Linkages Core Competencies for Public Health Professionals (COL)/COL Tier(s)
None listed

Professional/Disciplinary Competencies
None listed

Online/ Self-study

Credit /CEU
0.3 CEUs in Nursing

3 hrs.

None listed

Course Publication Date
August 2007