Health Literacy and Public Health: Strategies for Addressing Low Health Literacy


Course Overview


Course Quality Rating

Course Description
This training provides practical techniques for addressing literacy issues in spoken and written communications.


This training:

  • Provides strategies for considering literacy when creating public health messages for the general public.
  • Provides strategies for considering literacy in direct public health services to the public.

This course is provided by New York New Jersey Public Health Training Center and will require a secondary login and/or registration. Click the LAUNCH button below to start or be taken to the course.

Target Audience
Professionals seeking information on how the public’s literacy skills affect interactions with medical and public health staff.

Learning Objectives
Upon completion of this course, the learner will be able to:

  1. List seven barriers to good communication in public health.
  2. Provide an example for each barrier.
  3. List seven techniques to improve health communication.
  4. Define plain language.
  5. Describe three communication strategies you can apply in your daily work.

Council of Linkages Core Competencies for Public Health Professionals (COL)/COL Tier(s)
None listed

Professional/Disciplinary Competencies
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Online/ Self-study


Credit /CEU

  • 1 Category I CECH in Health Education
  • 1 Contact Hour in Nursing Continuing Education
  • 1 Hour in Category One Continuing Medical Education Credit towards the AMA/PRA Physician's Recognition Award
  • 1 Hour in New Jersey Public Health CE Credits
  • 1 Hour in General Continuing Education Credits

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Course Publication Date
None listed