CQI for Public Health: Tool Time


Course Overview


Course Quality Rating

Course Description
This online course provides the most commonly used tools for continuous quality improvement (CQI) and is designed to accompany the course CQI for Public Health:The Fundamentals. This course was developed for public health agencies and their partners, although the principles, process and tools have been used in all kinds of organizations and can be used anywhere – even at home.


This course consists of five modules, following the CQI for Public Health:The Fundamentals modules:

  • Module 4: Analysis Tools
  • Module 5: Data Tools
  • Module 6: Decision Making Tools
  • Module 7: Planning Tools
  • Module 8: QI Storyboards

This course is provided by The Ohio State College of Public Health and will require a secondary login and/or registration. Click the LAUNCH button below to start or be taken to the course.

Target Audience
Anyone interested in quality improvement in public health.

Learning Objectives
Upon completion of this course, the learner will be able to:

  1. Describe the four types of flow charts
  2. Discuss the use of a fishbone diagram to analyze a problem
  3. Recognize the five whys technique to determine the root cause of a problem
  4. Describe six data tools than can be used in the Plan-Do-Study-Act cycle for problem solving
  5. Describe three tools for decision making in the Plan-Do-Study-Act cycle
  6. Describe three tools for planning, planning improvements, and monitoring
  7. Describe a storyboard as a CQI tool

Council of Linkages Core Competencies for Public Health Professionals (COL)/COL Tier(s)
2A11. Applies strategies for continuous quality improvement

Professional/Disciplinary Competencies
None listed

Online/ Self-study


Credit /CEU
None available

None listed

None listed

Course Publication Date
None listed