Building and Maintaining a Collaborative Culture


Course Overview

Course Quality Rating

Course Description
This course covers why collaboration is important, how to build a collaborative culture, and barriers to effective collaboration. This course provides two interactive case studies which offer the audience an opportunity to increase their awareness of collaboration and gain some hands-on experience in dealing with real world collaboration challenges.

This course provided by the South Central Public Health Partnership and may require a secondary registration and/or login.Click the LAUNCH button below to start or be taken to the course.

Target Audience
Managers and supervisors seeking to increase awareness of collaboration.

Learning Objectives
Upon completion of this course, the learner will be able to:

  1. Assist in understanding personal orientation toward collaboration.
  2. Examine common themes among different definitions of collaboration.
  3. Illustrate why collaboration is important.
  4. Identify the steps involved in successful collaboration.
  5. List the elements of a collaborating culture.
  6. Provide a series of factors against which the organization can be evaluated relative to the ease of collaboration.
  7. Identify four familiar impediments to effective collaboration.
  8. Demonstrate why getting the “right” people on the team is important, even critical, to effective collaboration.
  9. Provide a series of guidelines for forming a collaborative team.
  10. Offer some practical advice for building and maintaining collaborative teams.

COL Competencies/COL Tier(s)

  • 3A.6, 3B.6, 3C.6 (Tier 1, 2, & 3): Applies communication and group dynamic strategies (e.g. principled negotiation, conflict resolution, active listening, risk communication) in interactions with individuals and groups
  • 5C.3 (Tier 3): Establishes linkages with key stakeholders
  • 5A.4 (Tier 1): Collaborates with community partners to promote the health of the population
  • 5B.4 (Tier 2): Facilitates collaboration and partnerships to ensure participation of key stakeholders
  • 5C.4 (Tier 3): Ensures the collaboration and partnerships of key stakeholders through the development of formal and informal agreements (e.g. MOUs, contracts, letters of endorsement)
  • 5A.5, 5B.5, 5C.5 (Tier 1, 2 & 3): Maintains partnerships with key stakeholders
  • 7A.10 (Tier 1: Applies basic human relations skills to internal collaborations, motivation of colleagues, and resolution of conflicts
  • 7B.11, 7C.12 (Tier 2 & 3): Applies basic human relations skills to the management of organizations, motivation of personnel, and resolution of conflicts
  • 8A.3, 8B.3, 8C.3 (Tier 1, 2, & 3): Participates with stakeholders in identifying key public health values and a shared public health vision as guiding principles for community action

Professional/Disciplinary Competencies

  • Association of Teachers in Maternal and Child Health (ATMCH), Maternal and Child Health Competencies (MCH)
  • C1: Organizational and management theories and practices, and their administration in both public and private agencies.
  • C4: Appropriate use of networking, team building, small group processes, advocacy, negotiation, and conflict resolution skills, and the knowledge of community organization and coalition- building techniques to address maternal and child health issues and problems.
  • C5: Techniques for soliciting and maintaining consumer and other constituency involvement at all levels of an organization.
  • E6: Ability to build partnerships within MCH communities and constituencies to foster community empowerment, reciprocal learning and involvement in design, implementation, and research aspects of MCH programs and systems.


Credit /CEU

  • 1.17 Nursing (CNE)
  • 1.18 Social Work

None listed

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Course Publication Date