Introduction to Performance Management

Description:

Course Overview

 

Course Quality Rating

TBD

 

Course Description

This course is provided by Kansas TRAIN and the CDC and will require a secondary login and/or registration.

 

As part of the CDC funded National Public Health Improvement Initiative, the NYS DOH Performance Management Group (PMG) in the Office of Public Health Practice has developed the 'Basics of Quality Improvement for Public Health Practitioners' training module. This module is designed to be one part of a comprehensive approach to integrate QI into the culture of the agency. In alignment with the DOH Strategic Objective to 'Become a model performance-based organization' the PMG will be offering additional on-line modules as well as instructor led training and facilitation services for QI projects and performance management efforts across the organization.

 

Performance Management can be defined in many different ways, and can pertain to both organizational and individual performance. For the purposes of this tutorial, we will be describing a Performance Management Framework (PMF) that has been used to improve the efficiency and effectiveness of organizations in both the public and private sector.

                                                                                                     

Click the LAUNCH button below to start or be taken to the course.

 

Target Audience

This course is designed for Policy Planner Researchers, Analysts, General Public Health Staff, Information Systems Professionals.

 

Learning Objectives

Having completed this course, the learner will be able to:

  1. List the key components of the Performance Management Framework.
  2. Explain how each component relates to your day to day work.
  3. Describe the role of the Performance Management.

 

Council of Linkages Core Competencies for Public Health Professionals (COL)/COL Tier(s)

  1. 2B.11 (Tier 2): Evaluates policies, programs, and services (e.g. outputs, outcomes, processes, procedures, return on investment)
  2. 2B.12 (Tier 2): Implements strategies for continuous quality improvement
  3. 7B.10 (Tier 2): Uses financial analysis methods in making decisions about policies, programs, and services (e.g. cost-effectiveness, cost-benefit, cost-utility analysis, return on investment)
  4. 7B.13 (Tier 2): Motivates personnel for the purpose of achieving program and organizational goals (e.g. participating in teams, encouraging sharing of ideas, respecting different points of view)
  5. 7B.16 (Tier 2): Uses performance management systems for program and organizational improvement (e.g. achieving performance objectives and targets, increasing efficiency, refining processes, meeting Healthy People objectives, sustaining accreditation)
  6. 7B.14 (Tier 2): Uses evaluation results to improve program and organizational performance
  7. 8B.2 (Tier 2): Describes public health as part of a larger inter-related system of organizations that influence the health of populations at local, national, and global levels
  8. 8B.3 (Tier 2): Explains the ways public health, health care, and other organizations can work together or individually to impact health of a community
  9. 8B.9 (Tier 2): Contributes to continuous improvement of individual, program, and organizational performance (e.g. mentoring, monitoring progress, adjusting programs to achieve better results)
  10. 2C.13 (Tier 3): Develops strategies for continuous quality improvement
  11. 7C.10 (Tier 3): Ensures the use of the financial analysis methods in making decisions about policies, programs and services (e.g. cost-effectiveness, cost-benefit, cost-utility analysis, return on investment)
  12. 7C.14 (Tier 3): Over sees the use of evaluation results to improve program and organizational performance
  13. 7C.15 (Tier 3): Establishes performance management systems (e.g. visible leadership, performance standards, performance measurement, reporting progress, quality improvement)
  14. 7C.16 (Tier 3): Uses performance management systems for program and organizational improvement (e.g. achieving performance objectives and targets, increasing efficiency, refining processes, meeting Healthy People objectives, sustaining accreditation)
  15. 8C.2 (Tier 3): Interacts with the larger inter-related system of organizations that influence the health of populations at local, national, and global levels
  16. 8C.3 (Tier 3): Creates opportunities for organizations to work together or individually to improve the health of a community
  17. 8C.9 (Tier 3): Ensures continuous improvement of individual, program, and organizational performance (e.g. mentoring, monitoring progress, adjusting programs to achieve better results)

 

Professional/Disciplinary Competencies

None listed

 

Format

Webcast

 

Credit /CEU

None available

 

Duration

1 hr.

 

Specifications

None listed

 

Course Publication Date

09/06/2011

Launch