CQI for Public Health: Tool Time


This course is provided by the Ohio State University Center for Public Health Practice and will require a secondary login.

Upon completion, please go to the Transcript page in the My Workspace menu, and select Mark Complete from the drop down action menu, then click GO.

Description: This on-line self-study course provides the most commonly used tools for continuous quality improvement (CQI) and is designed to accompany the CQI for Public Health: The Fundamentals course. This course was developed for public health agencies and their partners, although the principles, process and tools have been used in all kinds of organizations and can be used anywhere – even at home.

The course consists of five modules that are designed as self-paced, interactive, independent learning. Modules include activities and opportunities to apply the learning to the participant’s own work.

Learning Objectives:
Module 4: Analysis Tools
• Describe the four types of flow charts
• Discuss the use of a fishbone diagram to analyze a problem
• Recognize the five whys technique to determine the root cause of a problem

Module 5: Data Tools
• Describe six data tools than can be used in the Plan-Do-Study-Act cycle for problem solving

Module 6: Decision Making Tools
• Describe three tools for decision making in the Plan-Do-Study-Act cycle

Module 7: Planning Tools
• Describe three tools for planning, planning improvements, and monitoring

Module 8: QI Stoyboard
• Describe a storyboard as a CQI tool

Target Audience: The target audience for this course is anyone interested in quality improvement in public health.